![]() ![]() ![]() Gordon is co-author of the play about team relationships in healthcare entitled Bedside Manners. She is currently working on a book about the innovations and clinical care at the Veterans Health Administration. She is author, co-author or editor of 18 books. ![]() Along with Sioban Nelson, she co-edits The Culture and Politics of Health Care Work Series at Cornell University Press. With Bernice Buresh, she is author of From Silence to Voice: What Nurses Know and Must Communicate to the Public, which is in its third edition. It also includes books about nursing's contribution to health care including Life Support: Three Nurses on the Front Lines, and Nursing Against the Odds: How Health Care Cost Cutting, Media Stereotypes, and Medical Hubris Undermine Nurses and Patient Care. Her work includes, First Do Less Harm: Confronting the Inconvenient Problems of Patient Safety (Cornell University Press, 2012), a collection of essays edited with Ross Koppel and Beyond the Checklist: What Else Health Care Can Learn from Aviation Safety and Teamwork ( Cornell University Press, 2012), written with commercial pilot Patrick Mendenhall and medical educator Bonnie Blair O’Connor, with a foreword by Captain Chesley "Sully" Sullenberger. Gordon coined the term "Team Intelligence," to describe the constellation of skills and knowledge needed to build the kind of teams upon which patient safety depends. ![]() Suzanne Gordon is an American journalist and author who writes about healthcare delivery and health care systems and patient safety and nursing. ![]()
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